Business Assistant is a carrier class lightweight desktop communications management product for everyday users of Microsoft® Outlook®, Internet Explorer and the Eos Hermes service. Business Assistant employs the latest technology platforms and communications facilities.
Business Assistant offers fully integrated client functionality into a call control toolbar embedded in Microsoft® Outlook® and Microsoft Internet Explorer®. Merging voice and web-based communications into a single application, Business Assistant lets users click on icons within these Microsoft applications to control all their advanced voice features, such as selective call forwarding and do not disturb, voicemail to email, and simultaneous ring. Users can also click on phone numbers in Microsoft Outlook or Microsoft Internet Explorer to automatically initiate calls from their regular or IP phone.